Matrons provide strong visible leadership and support for all ward sisters / charge nurses. They enable staff to ensure that the fundamentals of care are correctly and actively in place and that high standards of holistic care are achieved. They directly manage ward and departmental sisters.
Clinical nurse specialists
Clinical nurse specialists provide specialist nursing care to patients with specific medical conditions and their families. They also act as a resource for other professionals by utilising expert knowledge, skills and experience.Clinical nurse specialists act as an interface with the multi-disciplinary team and external agencies.
Charge Nurses / Senior Sisters
Charge nurses / senior sisters are responsible for ensuring that high quality nursing care is delivered within their designated clinical area. They assist in setting the standards for clinical practice, in conjunction with the multi-disciplinary team and monitoring patient outcomes.
Staff nurses are responsible for the delivery of high quality nursing care to patient’s and to work as part of the multi-disciplinary. This will be achieved through hands on clinical practice, education and training and research.
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Our dispensers are responsible for all prescription orders and enquiries. They are committed to providing you your medicine accurately and in the fastest possible.